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Whistle While You Work
27 October 2019
The Economist
Terrible working conditions have a long tradition. Early industry was marked by its dirty, dangerous factories (dark, satanic mills) and in the early 20th century, workers were forced into dull, repetitive tasks by the needs of the production line. However, in a service-based economy, it makes sense that focusing on worker morale might be a much more fruitful approach.